Imagining gift baskets online
How Imagine That gift store boosts online sales with SpotOn.
The goalWells sought a technology partner with ecommerce solutions that would expand her digital presence, boost online sales, and deliver the customer support she needed whenever she picked up the phone.
The solutionThrough SpotOn Website and SpotOn Ecommerce, Imagine That established its digital storefront and expanded its customer reach with SEO. At the same time, SpotOn Loyalty keeps its customers coming back for more baskets.
“When I spend money on a service, I want to feel like I’m getting value. And the value with my previous provider was not there. I didn’t have someone in my corner trying to boost my business and work with me. I thought, ‘what am I paying for?’ I’ve seen the value since using SpotOn. My account executive, Jerry, provides the same level of customer service that I provide to my people.”
In 2003, Jenny Wells created Imagine That—a store featuring customized gift baskets with handpicked local items. And through SpotOn, Wells found a reliable tech partner to help expand Imagine That’s online customer base.
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