Playbook

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Reservation and waitlist guide

Learn how your reservation and waitlist system can help you decrease no-shows, get more bookings, and set yourself up for profit. Here’s what you can expect:

  • Online reservations

    Give guests an easier way to find you and book a table.

  • Digital waitlist

    Help your staff manage a busy waitlist and give accurate wait times.

  • Guest data

    Connect with your guests and encourage repeat visits.

  • Table turn reporting

    Get new insights into your table turns and service.

  • Labor efficiency

    Spend less time on front-of-house admin.

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“With SpotOn Reserve, we learned we were way off on my table turn times. We ended up, on average on Friday and Saturday nights, realizing an extra $3,000 to 4,000 dollars.”

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Mike Harrell
Owner, 11th & Bay Southern Table

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See how SpotOn stacks up against the competition

Ease of use
Product direction
Likelihood to recommend
Quality of supportunderline
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92%
93%
90%
91%
Logo of competitor company number 1
89%
86%
86%
77%
Logo of competitor company number 2
85%
86%
82%
83%
Logo of competitor company number 3
87%
85%
81%
79%
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82%
65%
75%
70%
* Results are current as of June 10, 2024, based on real user reviews and rankings from G2.

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Nerdwallet Best of Overall Restaurant POS award
Captera Shortlist award
Fast Company award for Most Innovative Companies
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