Heart & Hustle

Insights and inspiration to help you compete and win

Latest insights & inspiration
Amy Balmuth
Ariel N. Banayan
Megan Palmer
Garrett Calcaterra
SpotOn Staff Contributor
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The Real Ramona’s

In 1947, Romana Acosta Bañuelos [https://www.latimes.com/local/obituaries/la-me-romana-acosta-banuelos-20180119-story.html] and her husband Alejandro Bañuelos decided to start a business selling authentic Sonoran tortillas made from scratch. They had the family recipe. They had fresh ingredients. They had a desire to share their heritage through their food....

Best Practices for Responding to Yelp Business Reviews

When running a business, your customers play a large role in keeping your business afloat. So, when your customers leave Yelp business reviews—whether good and bad—it can really make or break your small business. In fact, according to BrightLocal [https://www.brightlocal.com/research/local-consumer-review-survey/], 87% of consumers...

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