SpotOn Acquires Dolce Software to Help Restaurants Streamline Labor Management

17 days ago   •   3 min read

By Megan Palmer

Complete labor management solution simplifies tip-pooling, payroll, scheduling, and compliance

  • The acquisition brings a restaurant's employee management tools together, with robust integrations with leading payroll processors.
  • Enhancements to tip-pooling, distribution, and payroll connectivity enable faster end-of-day reporting and employee payment
  • ​​Dolce serves multi-unit businesses, strengthening  SpotOn’s ability to provide industry-leading solutions for mid-market and enterprise clients
  • Together, Dolce and SpotOn protect restaurants with labor compliance and scheduling enforcement functions

SAN FRANCISCO - November 15, 2021 - SpotOn, the leading software and payments provider, announced it has acquired Dolce Software, a labor-management solution designed to help restaurants save time and money, ensure compliance and improve employee experience and retention.  

“Our customers are facing major challenges in attracting and retaining employees, and balancing complex and fast-changing compliance requirements,” said Zach Hyman, Co-Founder and Co-CEO of SpotOn. “With the acquisition of Dolce, we’re giving our clients the tools they need to manage and retain their employees with full compliance in this incredibly competitive labor market. I am pleased that co-founders Peter Lambros and Glenn Kreisel are joining SpotOn to continue executing their vision.”  

With Dolce, SpotOn can now offer a complete labor management solution that includes scheduling, labor compliance, automated tips distribution, and enhanced payroll integrations with over 20 payroll providers. To manage labor costs, Dolce empowers businesses to schedule labor, assign budgets, and compare actual labor to budgets in real-time while alerting them to risks of overtime, understaffed dayparts, and labor vs sales trends. Operators can also manage their employee’s paid time off and sick time while enabling shift trading through a single platform. Additionally, the tool helps protect restaurateurs from compliance issues and future wage claims by verifying time punches and meal/rest breaks with real-time data from the SpotOn Restaurant platform. For multi-unit restaurants, all locations can be combined into a single account for collaborative scheduling, aggregating overtime across locations, and rollup analytics reporting.

By bringing together SpotOn’s restaurant management system with Dolce, we’re able to provide workflows that result in dramatic time and cost savings.
-Peter Lambros

Dolce’s tip pooling feature offers one of the most robust solutions on the market and is adaptable to virtually any tip-pooling or allocation method a restaurant requires. Employee gratuities can be exported directly to payroll or pay cards, eliminating the need for cash.

“Dolce provides a complete labor management solution for restaurants, by integrating functions that have traditionally been fragmented,'' said Peter Lambros, Co-Founder of Dolce. “By bringing together SpotOn’s restaurant management system with Dolce, we’re able to provide workflows that result in dramatic time and cost savings, while protecting restaurants from compliance-related issues.”

SpotOn’s integrated restaurant management system is built for restaurants, by restaurateurs with a Restaurant Advisory Council that informs the products and technology needed for the future of the industry. By staying close to the needs of the industry, SpotOn is able to move fast to provide independent restaurants with the tools they need when they need them the most.  

When we found Dolce helped us decrease our time from one hour down to ten minutes we knew it was a no-brainer for our restaurants and for SpotOn.
-Michael Mina

“I love having the opportunity to shape forward-thinking solutions for our industry,” stated Chef Michael Mina, SpotOn Restaurant Advisor and Founder of MINA Group. “Tip distribution takes up a significant portion of our end-of-the-night closeout, so when we found Dolce helped us decrease our time from one hour down to ten minutes we knew it was a no-brainer for our restaurants and for SpotOn.”

Currently, SpotOn offers its restaurant clients a Dolce integration which simplifies the experience for staff and operators.

About SpotOn
SpotOn is one of the fastest-growing software and payments companies with comprehensive, cloud-based technology for small, midsize, and enterprise businesses in the restaurant, retail, sports, education, and entertainment space. Known for its rapid innovation and industry-leading customer service, SpotOn offers integrated solutions including marketing and loyalty, website development, ecommerce, reservations and waitlisting, mobile ordering, digital payments, review management, and both retail and restaurant point-of-sale (POS) solutions. SpotOn has 1,600 employees and maintains offices around the world, including San Francisco, Los Angeles, Chicago, Mexico City, Detroit, Atlanta, Denver, and Krakow. For more information, visit www.spoton.com.

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Media Contact:
Megan Palmer
MPalmer@spoton.com
410-262-7349

Media Resources:
Media resources are available to download here.


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