We're SpotOn, so we're probably biased about our own restaurant POS system. That's why, instead of talking about ourselves, we've compiled a list of SpotOn reviews across third-party platforms. To check out a particular review site, just click on any of the links below. You'll find the awards and ratings we've received, snippets of actual user reviews, and a link to our profile on the platform if you want to do a deeper dive. Happy reading.
Peer-to-peer reviews
Business reviews
Employer reviews
G2
Based on reviews from real users, G2 reported that SpotOn Restaurant POS had the best support and ease of use of all restaurant point-of-sale systems. As seen in the chart below, G2 also recognized SpotOn as one of the POS leaders in the restaurant industry in 2024.
Awards: Leader, Highest User Adoption, Best Support - 2024
Rating: 4.5 / 5.0 stars
G2 reviews:
"SpotOn support was a huge factor in making the switch because when you call, you speak to a human in minutes or sometimes less than a minute, and 9/10 times, your problem is solved very quickly so you can get back to running your restaurant. SpotOn support is always available, and when they say they will call you back, they actually do."
– Connor Perry, Tuscano's Italian Kitchen, Monroe, WA
"SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. It really frees up our management team to focus on the guest experience rather than hours of paperwork."
– Trey Dyer, President and CEO, Mesero Restaurant Group
"The success team has provided valuable insights on menu, pricing, and user experience for both the front and back of house. Additionally, the reporting was redesigned and allows us to monitor trends closely. I highly recommend SpotOn!"
– Paige Keil, Mangrove Mike’s Cafe
Read more SpotOn reviews on G2 →
Why trust G2?
G2 is the largest and most trusted software marketplace. More than 90 million people annually—including employees at all Fortune 500 companies—use G2 to make smarter software decisions based on authentic peer reviews.
Capterra
SpotOn was selected for Capterra's shortlist of restaurant POS systems from 2022 to 2024 because users gave it high ratings in all categories—Ease of Use, Customer Service, Features, and Value for Money.
Awards: Capterra Shortlist - 2022 – 2024
Rating: 4.3 / 5.0 stars
Capterra reviews:
"The sales and install team were extremely helpful. The onsite training was very well done."
Bill L., Owner, Restaurants - June 1, 2024
Customer Support Is Always Amazing
"I find all the tools I use to enhance my marketing campaigns to be fantastic. I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Additionally, we have tools that allow customers to make reservations online and a waiting list (which helps a lot on busy days). SpotOn offers numerous benefits, including integration with Doordash, Uber Eats, and other platforms for receiving online orders, e-gift cards, and much more."
– Gabriella R., Marketing Management, Food & Beverages - February 23, 2024
"The customer service has been great and the variety of features it has will be helpful as we grow."
– Jackie O., Owner, Restaurants - April 25, 2024
Read more SpotOn reviews on Capterra →
Why trust Capterra?
Capterra is the #1 destination to find software and services. Since 1999, Capterra’s mission is to provide people with the insights they need to find the best solutions for their business based on industry, size, budget and specific requirements. Every year, we connect millions of businesses with software and service providers that meet their needs.
Software Advice
SpotOn POS reviews on Software Advice rave about its exceptional implementation and customer support team. Many reviewers also mention seamless restaurant solutions, third-party integrations, and insightful reporting. In its Secondary Ratings, SpotOn received 4.5 out of 5 stars in all categories: Ease of use, Customer Support, Value for Money, and Functionality.
Awards: Front Runners - 2023, 2024
Rating: 4.3 / 5.0 stars
Software Advice reviews:
"Our SpotOn hospitality specialist has been an invaluable resource for our restaurant business. His expertise in restaurant software and exceptional customer service has been second to none. Our payroll and reporting processes have been seamlessly integrated, and the user-friendly interface has made training a breeze. With SpotOn, we have been able to easily manage multiple locations and administrators. Our overall experience has been nothing short of exceptional, and we highly recommend his services to any restaurant business."
– Antonio, Restaurants - February 2024
"I recently had the pleasure of working with SpotOn … and I must say the service provided was exceptional. From the moment we inquired about their point-of-sale (POS) system, the hospitality specialist was attentive, knowledgeable, and went above and beyond to ensure we got the best deal possible."
– Maria, Restaurants - February 2024
"SpotOn is a great restaurant POS and helps us operate our daily business. We have a support specialist who works closely with us and makes everything even better!"
David, Food & Beverages - December 2023
See SpotOn on Software Advice →
Why trust Software Advice
Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free).
GetApp
Named as a Category Leader for the past 3 years, SpotOn consistently gets high rankings in all of Get App's review groups. Out of 100 points, it scored 94 in Restaurant POS, 90 in Restaurant Management, 93 in Bar POS, and 94 in Food Delivery. Reviewers highlight its insightful reporting, payroll integration, innovative platform, and transparent pricing.
Awards: GetApp Category Leaders - 2022 – 2024
Rating: 4.3 / 5.0 stars
GetApp reviews:
"SpotOn has allowed me to consolidate multiple processes into one manageable platform. I can run 90% of my financials off one program that has been tailored to my needs by the SpotOn crew. Its completely customizable dashboard allows you to have it your way. The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature, and its ease of use is superb."
Brian B., Food & Beverages
SpotOn is Exactly What Restaurants Need
"SpotOn is easy to teach, easy to use, and easy to customize on the fly for our daily changing business. After using another Restaurant POS system this one is what we should have started with. Wasted a ton of money with another vendor prior to finding SpotOn. This one integrates with my payroll company seamlessly. The online ordering platform used was ridiculously easy and provided a more polished seamless look for my company."
Brandy R., Restaurants
Premium Features and Unrivaled Transparency
"SpotOn continues to be an invaluable technology partner that listens well and proactively presents innovative solutions to drive our business forward. True, cloud POS with the flexibility to run on a myriad of different hardware devices. It just works. Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry."
Ben P., Restaurants
Read more SpotOn Reviews on GetApp →
Why trust Get App?
Running a business is hard work, but finding the right software shouldn’t be. GetApp makes finding great software easy.
- Compare pricing for top software side-by-side without endless internet searches.
- Get detailed product insights tailored to your business, backed by data and strategy.
- Check out our Category Leaders to find the best of the best across industries—for free.
- Read and watch over 1M+ verified reviews from other software users like you.
- Explore resources with advice on finding and evaluating software in our extensive library.
NerdWallet
When reviewing the best restaurant POS systems of 2024, NerdWallet was impressed with SpotOn's affordable rates and add-on products. With these compelling features, SpotOn earned the top position on their POS list and was named Best for Overall Restaurant POS.
Awards: Best for Overall Restaurant POS, Best Variety of Restaurant Add-On Features
Rating: 4.5 / 5.0
NerdWallet review:
"With one of the most competitive payment processing rates we’ve seen among POS providers and a variety of add-ons — including online ordering, labor management, reservations, and loyalty programs — SpotOn’s restaurant POS solution stands out for its customizability. SpotOn’s options let restaurants tailor the right solution for their needs, and the company consults with its restaurant advisory board — a group of restaurant-industry veterans — for feedback to continue improving its products."
See NerdWallet's SpotOn Review →
Why trust NerdWallet?
- 250+ small-business products reviewed and rated by our team of experts.
- 95+ years of combined experience covering small business and personal finance.
- 75+ categories of best business software selections.
Objective and comprehensive point-of-sale systems ratings rubric. (Learn more about star ratings.)
NerdWallet's small-business software content, including ratings, recommendations, and reviews, is overseen by a team of writers and editors who specialize in business software, including POS systems, payment processing, accounting, and payroll. Their work has appeared in The Associated Press, The Washington Post, Nasdaq, Entrepreneur, ABC News, Yahoo Finance, and other national and local media outlets. Each writer and editor follows NerdWallet's strict guidelines for editorial integrity to ensure accuracy and fairness in our coverage.
Fast Company
In 2024, Fast Company recognized SpotOn for Seat & Send, a feature that lets guests preorder from their phones while they wait for a table. Once guests are seated, the system automatically sends their order to the kitchen, helping to get food and drinks out faster. SpotOn was the first (and only) to market with this feature.
Award: A Most Innovative Company in Dining - 2024
Fast Company article:
"Early feedback from restaurants suggests customers leave more satisfied—at one independent restaurant, 5% of orders come through the feature, but tips have increased by 30%. According to the National Restaurant Association, in 2023, 75% of adults would likely use a preorder option if it was offered, including 88% of Gen Z adults."
Read about SpotOn's Fast Company Award →
Why trust Fast Company?
Fast Company is the world’s leading business media brand, with an editorial focus on innovation in technology, leadership, world-changing ideas, creativity, and design. Written for and about the most progressive business leaders, Fast Company inspires readers to think expansively, lead with purpose, embrace change, and shape the future of business.
Launched in November 1995 by Alan Webber and Bill Taylor, two former Harvard Business Review editors, Fast Company magazine was founded on a single premise: A global revolution was changing business, and business was changing the world. Discarding the old rules of business, Fast Company set out to chronicle how changing companies create and compete, to highlight new business practices, and to showcase the teams and individuals who are inventing the future and reinventing business.
Inc.
In 2020, Inc. first recognized SpotOn as its No.189 Regional California Partner when SpotOn helped restaurants with POS fees during the pandemic. After that, SpotOn was given a Power Partner Award in 2022 and named the No.34 Regional Pacific Partner in 2023.
Award: No.34 - Regional Pacific Partner
"When the pandemic hit, SpotOn waived most of its fees for software and point-of-sale clients. Restaurants, in particular … saw a 27 percent increase in revenue after deploying its online ordering solution. A partnership with SoFi also gave customers access to federal stimulus funds. Internally, the company let furloughed employees keep their health benefits."
Why trust Inc.?
Inc. is the voice of the American entrepreneur. It inspires, informs, and documents the most fascinating people in business: the risk-takers, the innovators, and the ultra-driven go-getters who represent the most dynamic force in the American economy. Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today's innovative company builders. Winner of Advertising Age's "The A-List" in January 2015 and the National Magazine Award for General Excellence in both 2014 and 2012. The total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 25,000,000 today.
In 1982, Inc introduced the Inc. 500, which showcases the fastest-growing privately held companies in the United States. Twenty-five years later it expanded the list to the Inc. 5000 to help readers get a deeper understanding of the entrepreneurial landscape.
Great Places to Work
For the past 2 years, SpotOn has been certified by Great Places to Work. When employees talk about SpotOn on its Trust Index survey, these are the common words that have been found: people, team, culture, and love.
Award: Certified Great Place to Work 2023 – 2025
Rating: 71% of Employees say SpotOn is a great place to work
Great Places to Work review:
87% - I am able to take time off from work when I think it's necessary.
86% - When you join the company, you are made to feel welcome.
85% - People here are given a lot of responsibility.
81% - People care about each other here.
80%- Our facilities contribute to a good working environment.
See SpotOn on Great Places to Work →
Why trust Great Places to Work
Great Places to Work is a global authority on workplace culture. Powered by its proprietary model and platform, it offers the most respected workplace certification and lists, unparalleled data and benchmarking, and industry-leading research and insights, all supported by a wealth of resources and a thriving community.
