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Many auto businesses have kept the same processes in place for decades. But times have changed — and so have customer expectations when it comes to their auto shop experience. In order to be found, trusted, and chosen by today's consumers, automotive businesses must provide customers with a fast,...
The auto industry moves fast. Drivers want to get their car and get back on the road as quickly as possible. So, when customers turn over this fast, why would any auto business concern itself with online review management? The answer is simple: Online reviews matter — especially to an industry...
When you work hard to be a "one-stop shop" that serves all your customers' vehicle needs, you wow them with your commitment to convenience — and keep them coming back. "One-stop shop" business technology can help you strengthen that customer loyalty even further, and make your...
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Over the past few months, there has been a surge in demand for online food delivery. With current safety concerns and the winter weather upon us, online ordering is becoming increasingly popular for guests who want to enjoy meals from their favorite restaurants in a safe, contactless way from their...
Getting a handshake and a smile from a satisfied customer is a win for any auto business. Getting that customer to return time and again? That's the real victory. Customer loyalty is the bedrock of any successful business. But it's especially important in the auto industry,...
