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Between tracking inventory, serving customers, and managing your staff, you might not have much time at the end of the workday to sift through data to spot and analyze trends. But every data point that your business generates is an all-you-can-eat buffet of useful information. Here's how you...
Feb 15, 2021 Many full-service restaurants use OpenTable for table reservations, but did you know that part of OpenTable’s foundational business practices include competing with your business? Using these three methods, OpenTable can make it appear like they’re capturing tons of business for you, when in reality, they’...
Speed is essential when running a restaurant. Investing in the right technology can help automate time-consuming tasks and reduce labor costs.
May 22, 2020 Partnering your small business with the right payment processing company is an important decision, so it’s important to be well-informed when shopping around. In particular, you’ll want to watch out for hidden payment processing fees. Many processors will advertise rates that seem low at first...
There’s no perfect recipe for operating a restaurant successfully, but one key ingredient is getting a high volume of customers in the door. Getting creative with a loyalty program [https://www.spoton.com/blog/getting-creative-with-loyalty-rewards-to-boost-customer-retention] can do wonders to boost customer retention, but it doesn’t necessarily attract a...
Feb 25, 2020 As mobile phone technology continues to advance, consumer expectations are rapidly evolving, particularly within the food service industry. A great case-in-point is the growing popularity of mobile delivery apps such as UberEats, GrubHub, Seamless, and DoorDash. While these third-party delivery services are undoubtedly convenient for consumers, they...
