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Studies have shown that if you increase your customer retention rate by just 5 percent, your profits will grow by 25 to 95 percent. Offering a loyalty rewards [https://www.spoton.com/software/loyalty] program is a great way to do just that, and at SpotOn, we’ve seen this...
We are thrilled to announce SpotOn Terminal, an all-in-one smart-device made for payments, loyalty, and data tools to run businesses. Simplifying things and saving costs is important while running a business, especially with the COVID-19 pandemic still surging. Thanks to SpotOn’s innovative software, you can grow revenue and increase...
When you work hard to be a "one-stop shop" that serves all your customers' vehicle needs, you wow them with your commitment to convenience — and keep them coming back. "One-stop shop" business technology can help you strengthen that customer loyalty even further, and make your...
You can’t be at your business 24/7, but now your business can always be with you thanks to the SpotOn Business Dashboard app for iOS and Android. The Business Dashboard connects you to live sales data from your business and also gives you remote access to SpotOn Core,...
It’s important to make a habit of monitoring reviews of your own business for a couple of reasons: 1) bad reviews on sites like TripAdvisor and Yelp can scare off prospective customers unless you respond to those negative reviews appropriately [https://www.spoton.com/blog/how-to-address-negative-reviews]; and 2) critical...
When someone posts something inappropriate or hateful, instead of replying, you should immediately flag and report the comment.
