After leading a marketing team for a global Fortune 500 brand, Anne launched her second career as a writer and consultant. She now coaches business owners and writes about tech, small biz, and talent.
As consumers re-enter their old routines, they're looking forward to shopping in person. In fact, according to international research data and analytics group YouGov [https://business.yougov.com/sectors/retail/international-omni-channel-retail-report-2021] , 57% of American adults say they're excited to get back into brick-and-mortar stores. But as...
When running a business, your customers play a large role in keeping your business afloat. So, when your customers leave Yelp business reviews—whether good and bad—it can really make or break your small business. In fact, according to BrightLocal [https://www.brightlocal.com/research/local-consumer-review-survey/], 87% of consumers...
