Heart & Hustle

Insights and inspiration to help you compete and win

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Amy Balmuth
Ariel N. Banayan
Megan Palmer
Garrett Calcaterra
SpotOn Staff Contributor
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6 Social Media Restaurant Marketing Trends

Restaurant marketing is constantly evolving—and with the increase in online ordering, reviews, and social media engagement, your online presence is critical to your bottom line. According to restaurant marketing agency MGH [https://www.mghus.com/lp/social-media-restaurant-survey], 45% of restaurant guests in the United States tried a restaurant because...

3 Tech Solutions to Streamline Auto Body Shop Invoicing

Have you ever put yourself in your customers' shoes when it comes to auto body shop invoicing and costs? Many customers find it difficult to plan for the unexpected, especially when "the unexpected" affects your mode of transportation in the form of a fender bender or that...

Boosting Restaurant Customer Service by Beating the Queue

Getting restaurant customer service right is tough. Busy periods might be great for business, but managing the long lines that accompany them can be a deal breaker. A long line broadens the gap between wanting service and getting it. Just seeing a line is sometimes enough to turn people away....

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