Success story

Better throughput at Bascom’s

A fine dining favorite finds flexibility.

Better throughput at Bascom’s
Bascom’s Chop House|Clearwater, Florida
GoalThe goal

Bascom’s menu may be traditional, but when it comes to their tech, they need anything but. With two kitchens, three bars, and over 90 staff members, flexibility is a top priority to accommodate private parties, large groups, and steaks that need to go from kitchen to table in minutes.

SolutionThe solution

Restaurant management software means staff scheduling takes less time without the risk of double scheduling. Thanks to customer loyalty software and a list of 14k loyal customers, business has picked up during slow months–but it hasn’t interrupted operations. With a kitchen display system and streamlined restaurant POS , Bascom’s increased throughput.

The results
$1,200

Weekly labor savings

$10k

Off-season loyalty redemptions

6%

Increase in transactions month-over-month

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quotes

“SpotOn has helped us be more efficient. Our servers have been able to turn tables faster with the restaurant POS menu view.”

Kevin Caputo
Kevin Caputo
General Manager, Bascom’s Chop House

The difference between an outstanding and mediocre steak is in the details. The team at Bascom’s Chop House is laser-focused on these details. Flexible restaurant tech helps Bascom’s adapt to whatever the night has in store. Between 200-person private parties and intimate steak dinners, no event is too big or too small to be perfect.

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