Attracting more fast-casual vegan customers
How Majani Soulful Vegan Cuisine manages more guests with SpotOn.
The goalThe Emmanuels needed a restaurant POS system to simplify their ordering and payment processes. And because third-party platforms were charging fees on half of their online orders, they were looking for ways to reduce these charges.
The solutionSpotOn Restaurant, integrated with a kitchen display system (KDS), sends orders directly to Majani's kitchen, eliminating errors and waste. And with an online menu through SpotOn Order, they can offer ordering from their website while avoiding third-party fees.
increase in direct online orders in one month
decrease in order time
decrease in order errors
“With SpotOn Restaurant, we can take the order and send it to the kitchen one at a time so they can get on it right away. It feels like we’re making the same amount of money we were doing two or three years ago, but it’s so much easier because it’s spaced out so that you’re not crushed for time.”
Chef T and Naysa Emmanuel bring plant-based southern food to the South Shore of Chicago with their fast-casual restaurant—Majani Soulful Vegan Cuisine. And by partnering with SpotOn, they've been able to streamline their operations and double their online orders.
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