Our culture
Our culture
Running a business is hard. We know because we've been there. We believe great technology, supported by real people who care, can save you valuable time, give you better insights, and make you more money. It can mean the difference between success and failure. And we actually give a sh*t about helping you succeed.
Our technology
Advanced,
not complex
We believe the best technology is so intuitive that you barely notice it's there. That’s why we build our tech to work the way you work—not the other way around. With SpotOn, everything you need is at your fingertips. From sales reports and staff scheduling to email campaigns and inventory. It's all in a single, integrated dashboard that’s available anywhere your business takes you.
Our approach
Your business is unique
We don’t believe in one size fits all. We listen and learn so we can recommend the technology that makes sense specifically for you. Whether you need simple mobile payment technology or a fully integrated restaurant management system, we match solutions to meet your needs. And we back it up with 24/7 support from people who care.
Our support
A relationship, not a contract
When you work with SpotOn, you’re entering into a relationship—not a contract—built on the simple truth that shared respect drives shared success. That means our local account executives are by your side from the start, supported by an industry-leading team of experts available 24/7/365. When you call, we answer. When you need us, we show up.
Our philosophy
Your business. Your terms.
Our mission is to develop software and payment technology for people who want to run their business on their own terms. Because if you’ve got the courage to strike out on your own, you ought to have the freedom to do things the way you want and go as big (or stay as small) as you want. You decide how to run your business. We’ll build technology that works the way you work. And we’ll back it up with a 24/7 team of experts who will make sure it always does—with fairness, flexibility, and a personal touch. Because that’s the way we work.
Supporting businesses through thick and thin
“SpotOn has rolled out the red carpet for me and my group and continuously given us the support we need, proactively as well. We’re extremely overwhelmed and that’s the kind of support the industry needs. SpotOn has the knowledge, know-how and temperament, and direction to be the industry leader.”
JB BalingitOwner & Operator, The Hideout Kitchen & Morello Restaurant Solutions LLC
“SpotOn’s customer support is the best I’ve ever experienced. I can get on the phone, reach whatever department I need, and talk to somebody in less than two minutes.”
Christopher VargasOwner, La Tia Juana
“I think the customer service and support team at SpotOn is phenomenal. I’ve been in the industry for some 30 years and have worked with every POS system you can think of. SpotOn’s support team is key. The person that sold me the POS still texts me and supports me. It’s fantastic.”
Rachid AbdelouahadDirector of Operations, Neighborhood Projects
“People from SpotOn take ownership. I never feel like I’m being passed around. When someone responds to me, I know that they’re going to help me. It’s not just a step in the workflow for them.”
Michael DeckSystems Administrator, Ability Matters
“If I ever need anything, SpotOn is on it. I’m super impressed by how they get four or five people involved with my case. I’m just a small restaurant in Pittsburgh, and it was nice to be treated like I was one of the big ones.”
Doug DeBlasioOwner, DeBlaze
“I just feel like I'm family. To be honest, I could rely on SpotOn for just about anything. SpotOn understands every personal aspect of running a restaurant and has made my life so much easier.”
Karen CabreraOwner, La Chiva Loka
Discover how SpotOn can support your business
Ready to work with a tech partner that looks out for your bottom line, not their own? Our team is here to help you with solutions to increase revenue, boost efficiency, manage and retain employees, and create better customer experiences.
© SpotOn Transact, LLC. 2024. All Rights Reserved. SpotOn Transact, LLC. is a Registered Partner/ISO ofMerrick Bank, South Jordan, UT & Wells Fargo Bank,N.A., Concord, CA & Elavon Inc., Georgia [a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN].
Please get in touch if you need one-to-one assistance getting started with new products or have questions for our Sales team.
