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Restaurant waitlist software

Faster seating. Fewer walkouts.

SpotOn Reserve helps restaurants control the rush with predictive wait times, automated status updates, and POS-synced table management to reduce walkouts and turn tables faster.
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A restaurant host greets guest and checks their place in line using restaurant waitlist software

Easy check-ins. Accurate wait times. Informed guests.

Guests add themselves to a restaurant waitlist from a computer

Let guests join your waitlist from your website, Google, or at the host stand. They can also track their place in line from the GoTo Place app.

Guests view their spot on a restaurant waitlist from their mobile phone

Use real table data to quote accurate wait times and set clear expectations for guests. Guests can also see their place in line.

A restaurant guest receives an email offer from a restaurant after booking a reservation

Collect guest information at the host stand. Then send follow-ups, special offers, and bring guests back.

Restaurant guests receive updates about their wait time and walk into a restaurant

Automatically notify guests as their table gets closer so they return at the right time.

Restaurant staff reviewing a guest profile on a tablet, with reservation notes and event flags displayed.

Let guests share preferences, allergies, and requests so you can deliver a more personalized experience.

Manage your waitlist and optimize your floor from one place.

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Host app view of table layouts and servers on a tablet

  • Seat guests with confidence

    See real-time table availability so you can seat guests faster and keep service moving.

  • Stay in sync with your POS

    Share one table map between your host stand and POS, so your team stays aligned during service.

  • Adjust your floor in real time

    Make layout or section changes from one place without rebuilding your floor across systems.

  • Reduce lobby congestion

    Keep guests informed with updates and texting so they don’t crowd the host stand or lobby.

Shorter waits. Faster turns. Better service.

Wonderyard success story video
Denver, Colorado

“SpotOn Reserve helps us with table turn times and waitlists.”

Wonderyard logo with white text on black background and bold text
Robert Duran
General Manager / Wonderyard
Visit site        
North Conway, New Hampshire

“SpotOn Reserve has helped us better serve our guests with accurate wait times, reservations, and faster ticket times.”

Black Cap Grille logo with white text and black background
Bill Frittenburg
Partner / Black Cap Grille
See the results        
J.P. Fitzgerald's success story video
Hamburg, New York

“With SpotOn, we're providing service to more guests, and we cut our wait time.”

J.P. Fitzgerald's logo with green text in green clover and white background
Bob Brunner
Owner / J.P. Fitzgerald's
10min
faster table turns
See the results        

Give guests more ways to book, order, and engage

SpotOn Reserve connects to reservations, ordering, and guest tools so you can serve more guests, drive more revenue, and stay in control during busy shifts

Choose the plan that's right for you

Explore all pricing plans        

Add SpotOn Reserve to SpotOn POS for only

$100
/month
*One-time setup fee of $250
Included with SpotOn Reserve:
  • Digital waitlist
  • Predictive wait times
  • Server management
  • Automated updates
  • POS-synced table map
All-In Plan
Keep upfront costs low and preserve cash flow.
$0/month
Processing fees
Card present: 2.79% + $0.20
Keyed: 3.79% + $0.20
Get a demo
Best value
POS essentials
Ideal for most restaurants, with month-to-month flexibility.
$55/station per month
Processing fees
Card present: 2.45% + $0.15 (except Amex: 3.19% + $0.15)
Keyed: 3.45% + $0.15
Get a demo
Build your own
For multi-unit, enterprise, and other high-volume operations.
Custom rates
Processing fees
Custom rates
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Run your entire restaurant from one connected system

Easy to learn. Stable in outages. Affordable payment processing. Meet the POS that does it all.
Explore SpotOn POS        
Point-of-sale

FAQ

SpotOn Reserve costs $100 per month with a one-time $250 setup fee when added to SpotOn POS. Unlike some reservation and waitlist software platforms that charge per-cover fees, this flat monthly pricing helps restaurants control costs while still driving more bookings and improving the guest experience.

SpotOn Reserve helps you manage your waitlist with more control, so you can give guests accurate wait times, reduce walkouts, and improve guest flow during busy shifts. Instead of juggling paper lists, your team can manage walk-ins, track tables, and communicate with guests from one system.
With built-in guest communication and real-time updates, your front-of-house staff can seat guests faster, reduce crowding at the host stand, and create a smoother customer experience — all while turning more tables and driving more revenue.

SpotOn Reserve improves the guest experience by giving guests accurate wait times and clear guest communication from the moment they join your waitlist. Instead of waiting around the host stand, guests can join a virtual waiting room, get updates by text, and return when their table is ready.
This helps your team keep your lobby decongested, reduce wait times, and keep guest flow moving so you can serve more guests with less friction and create a smoother customer experience during your busiest shifts.
Your hosts can also collect guest notes — such as allergies and special occasions — so your servers can deliver personalized service at the table.

Yes, SpotOn Reserve can also manage reservations, with no third-party per-cover fees. You simply pay a simple monthly SaaS rate and one-time setup fee, so you keep more revenue from table reservations and avoid ongoing charges tied to guest covers, helping lower your cost of managing reservations and keeping more money in your business. If guests are looking for you on Google, your website, or social media channels, you shouldn’t have to pay an extra per-cover fee!

Yes. SpotOn Reserve is built to work directly with SpotOn POS, so your table management software and waitlist management stay in sync. Your team can view tables, track guests, and seat guests on a single screen without switching between tools.
Because everything lives in one management system, your front-of-house staff can move faster, keep guest flow organized, and manage walk-ins alongside reservations without duplicating work.

Yes. SpotOn Reserve can be used as a standalone waitlist solution, so you can manage walk-ins, track tables, and control guest flow without taking reservations. It’s ideal for high-volume restaurants that rely on a waitlist app to move guests through quickly.
You still get full table management, guest communication, and real-time wait times so your team can seat guests faster and keep service running smoothly during busy shifts.

SpotOn Reserve is designed for speed at the host stand, so your front-of-house staff can manage waitlists, track tables, and communicate with guests from one screen. Everything is organized in a single management system, so your team doesn’t have to juggle multiple tools.
With simple workflows and real-time updates, staff can manage walk-ins, update wait times, and keep guest flow moving with minimal effort, even during busy shifts.

SpotOn Reserve streamlines restaurant operations by centralizing your waitlist, table management software, and guest communication in one place. Your team can track guest data, monitor table status, and coordinate seating without switching between multiple systems or paper lists.
By syncing directly with SpotOn POS systems, your front-of-house and back-of-house teams stay aligned throughout service. This reduces confusion, speeds up table turns, and helps your staff deliver better service during your busiest hours.

Yes. SpotOn Reserve captures guest data every time someone joins your waitlist or makes a reservation. This includes contact information, dining preferences, special requests, and visit history — all stored in guest profiles you can reference for future visits.
You can also use our reporting tools to track patterns like peak wait times, average table turn rates, and guest behavior. These insights help you optimize your floor plan, adjust staffing, and make smarter operational decisions. Plus, you can gather feedback after visits to understand what's working and where you can improve the guest experience.